A: Absolutely. Your data is yours and you retain free access to it at all times.
We can provide an export download or hard copy of your data upon request simply by submitting a support ticket. On request your data can be provided in hard copy on DVD media and forwarded via post.
Alternatively Pet Tech Pro has a facility for you to use to download your own backups of your Pet Tech Pro database. This feature can be found on the CSV Reports & Backups page.