If you are using the ‘manual’ confirmation reminders facility – whereby you can set confirmation reminders on individual Orders – then reminders can be set automatically for all new orders which have a booking which (in part or in whole) falls within a confirmation reminder period.
You can manage these periods using the Confirmation Reminder periods page.
To use the ‘manual’ confirmation reminders you also need to set a value for the confirmation_reminder_period variable in the Resort Configuration page.
Please note that Pet Tech Pro has two mechanisms for providing confirmation reminders. In addition to the earlier ‘manual’ reminders discussed above there is also the Automated Confirmation Reminders facility for setting up more versatile reminders (e-mail or SMS messages) based on more flexible criteria.